Temple Platform Features
Everything your temple needs to manage devotee services, donations, compliance, and daily operations — powered by 3ioNetra, built into SwaDharmaSetu.
Know Your Bhakt (KYB)
One-Time Devotee Verification Across All Temples
error The Problem
Every time a devotee visits a temple and donates, they fill the same form — name, mobile, address, PAN. Temples verify PAN manually or through paid systems. This creates repetitive effort for devotees, high operational cost for temples, data errors, and a poor experience all around.
check_circle The Solution
KYB is a one-time verification. The devotee registers on SwaDharmaSetu, submits personal details and government ID (PAN / Aadhaar), the system verifies them through secure mechanisms, and the devotee receives KYB Verified status — valid for 1 year. They are assigned a DharmaID (also known as Virtual Dharma Address / VDA), their unique spiritual identity across every temple.
bolt After KYB
At any temple in the ecosystem, the devotee simply shares their VDA or scans a QR code. No forms. The temple instantly receives verified PAN details, personal information, and the devotee's profile — ready for donation receipting, Puja booking, or any service.
1. Register
Name, mobile, email
2. Submit ID
PAN & Aadhaar verification
3. KYB Verified
Valid for 1 year
4. VDA Assigned
e.g. arjun@vishwanath
5. Visit Any Temple
Scan QR → instant verified access
person For Devotees
- check No repeated form filling at every temple
- check Faster donation and Puja booking
- check Hassle-free 80G tax benefit (PAN pre-verified)
- check One identity across all temples
temple_hindu For Temples
- check Zero PAN verification cost
- check Pre-verified devotee database on arrival
- check Faster processing at counters and kiosks
- check Better 80G / 10BD compliance accuracy
The impact: KYB creates a standardized devotee identity layer across the entire temple ecosystem — reducing friction at every interaction, improving compliance and transparency, and enabling scalable temple digitization across Bharat.
Temple ERP
142
Today's Pujas
₹2.4L
Donations
1,847
Devotees
98%
Compliance
Unified Dashboard
One login, one view. The TMRP (Temple Management & Resource Planning) dashboard brings together Puja bookings, donations, inventory, accounts, and devotee data into a single interface. No more switching between spreadsheets, receipt books, and ledgers.
Multi-Temple Management
Trusts managing multiple temples or sub-trusts can oversee all of them from a single account. Each temple gets its own data silo, but trustees see the consolidated picture — donation totals, inventory levels, and compliance status across all locations.
Role-Based Access Control
Define exactly who can see and do what. Counter staff handle bookings, store keepers manage inventory, accountants access finance, and trustees see everything. Delete and edit rights for sensitive data like jewelry records are restricted to Chairman and Treasurer roles only.
Multi-Language Support
The platform interface and receipts are available in English, Hindi, Marathi, Gujarati, Telugu, Tamil, and Kannada — so temple staff can work in the language they are most comfortable with.
Devotee & Sevedar Management
Every devotee who interacts with the temple — online or offline — gets a unique code. The system groups family members, merges duplicate records (same person from different counters), and maintains a complete booking and donation history per devotee. This central database powers targeted communication and personalized engagement.
Document Management
A secure cloud vault for temple records — trust deeds, registration certificates, court orders, audit reports, and government correspondence. Role-based access restricts who can view, download, or share sensitive documents. All files are encrypted at rest.
Printing Management
Configure receipt and ticket formats with a rules engine — different layouts for donation receipts, darshan passes, and store bills. Support for remote printing to networked printers across temple premises, so a booking at one counter can print at another.
Puja & Darshan
Devotee Booking Flow
Browse Pujas
Select date & slot
Pay Online
UPI / Card / Net
Get QR Pass
SMS + WhatsApp
Scan at Gate
Flow-controlled
Darshan
Priest gets manifest
Online & Offline Puja Booking
Devotees can book Pujas from your website, mobile app, or on-premises counter — all feeding into the same system. Browse available rituals, select dates, check slot availability, and pay in three clicks. Physical counters use the same software as the website, so there is always a single, real-time view of bookings.
Panchang-Integrated Scheduling
The booking system understands Tithi, Nakshatra, and Varjyam. It only shows auspicious dates for each Puja and automatically accounts for temple-specific rules — which Pujas are closed on Ekadashi, which are special on Purnima, and which require specific Muhurats.
QR Code Entry & Darshan Passes
Every devotee booking generates a QR code. Scanners at the gate manage flow rates (e.g., 50 devotees every 10 minutes), reducing unpredictable crowds and stampede risks. Digital passes eliminate VIP pass fraud and paper ticket waste.
Dynamic Pricing
Auto-adjust darshan ticket prices for weekdays vs. weekends, or special Utsav days. This helps manage crowd distribution by incentivizing off-peak visits while fairly pricing high-demand slots during festivals.
Slot Capacity Management
Define maximum capacity per time slot for each Puja. Once slots fill, the system auto-blocks further bookings or offers the next available slot. No more double-bookings from handwritten registers where two families are promised the same time.
Priest Assignment Manifests
The Head Priest receives a daily digital list of all Sankalpas grouped by Puja type — names, gotras, nakshatras, and booking details. No more missed endowment Pujas because a clerk forgot to check a diary.
Shashwat (Perpetual) Puja
Track long-running endowment Pujas that repeat for 12, 24, or 36 months. The system auto-reminds staff before each occurrence and sends WhatsApp photo/video updates to the devotee after the Puja is performed.
Prasad Inventory Link
Booking a "Coconut Archana" automatically deducts coconut and flower basket quantities from the store inventory. This real-time link between bookings and stock prevents shortages during critical Pujas.
VIP & Protocol Darshan
Slot-based VIP darshan with capping per slot and per day. A dedicated MLA/MP/Admin portal manages protocol darshan quotas separately from public bookings. Every VIP pass carries a QR code validated at the gate — eliminating fake passes and ensuring fair allocation.
Puja Categories
Nitya Puja
Daily rituals
Utsav Puja
Festival specials
Panchang Puja
Calendar-aligned
Shashwat Puja
Perpetual / recurring
The booking system supports all four Puja types with distinct scheduling logic. Nitya Pujas recur daily, Utsav Pujas are tied to festivals and events, Panchang Pujas follow astrological calendars (Tithi, Nakshatra), and Shashwat Pujas run for fixed periods of 12, 24, or 36 months. Each type supports combinations — multiple Pujas booked together as a package.
Coupon Booking
Pre-booked and on-the-spot coupon generation for Annadan meals, prasad distribution, and darshan passes. Devotees receive physical or digital coupons with QR codes. Counter staff, kiosks, and the app can all issue coupons — tracked against daily quotas to prevent over-issuance.
Annadan Management
Manage large-scale community meal programs (Annadan / Bhandara). Generate meal coupons, estimate ingredient quantities based on expected headcount, coordinate with the kitchen and volunteers, and track per-meal costs. Devotees can sponsor specific meal counts (e.g., "Sponsor 500 meals") with donation receipts generated automatically.
Donation Management
Multi-Channel Payment Acceptance
Accept donations through UPI (GPay, PhonePe), credit and debit cards, net banking, and mobile wallets. All transactions — whether from the website, app, kiosk, counter, or volunteer's phone — land in the same database with unified receipt numbering.
Payment Gateway Partners
Pre-integrated with PayU, Razorpay, Worldline, BillDesk, and Cashfree. Choose the gateway that offers the best TDR rates for your temple's volume. Settlements typically reach the Trust's bank account within T+2 working days.
Instant 80G Receipts
The moment a donation is received, the system validates the donor's PAN in real-time, generates an 80G-compliant tax receipt, and sends it via SMS and WhatsApp within seconds. No handwritten receipts, no data entry errors.
Donation Categorization
Funds are auto-tagged to specific ledgers — Nitya Pooja, Building Fund, Annadhanam, Education, General — giving trustees full visibility into how donations are allocated and utilized.
In-Kind "Vastu Daan" Tracking
Record non-monetary donations of grains, gold, clothes, or other items with estimated valuations. Each in-kind donation is logged with quantity, value, and donor details for audit compliance. Items automatically reflect in the store inventory.
Recurring Donations
Devotees can set up monthly or periodic auto-debit donations for ongoing support — 12, 24, or 36 month plans. The system handles scheduling, payment collection, and receipt generation automatically.
QR Code Donations
Place dynamic QR codes at donation counters, hundi areas, and temple premises. Devotees scan with any UPI app and the donation is instantly recorded in the ERP with donor details and 80G receipt — replacing cash handling with a digital trail.
Donation Analytics
Track donation trends over time, identify peak giving seasons, view donor demographics, and analyze fund utilization. Know which Pujas drive the most donations and which campaigns perform best.
e-Hundi Management
Digitize the traditional hundi with QR-code-based donation points throughout the temple. Every e-Hundi drop is tracked by devotee (if identified), amount, and timestamp. Instant notifications, digital receipts, and end-of-day analytics replace the manual counting process — with full audit trail for trustees.
Compliance Engine
Compliance Pipeline
Donation
PAN verified
80G Receipt
Instant to donor
10BD Filing
One-click CSV
10BE Sent
Bulk email to donors
Form 10BD — One-Click Filing
Generate the exact CSV format required by the Income Tax portal with a single click. The system compiles all donation records, validates PAN formats, and flags errors before export — turning weeks of manual Excel preparation into minutes.
Form 10BE — Bulk Certificate Distribution
After filing 10BD, upload the response file back into the system. It auto-generates personalized 10BE certificate PDFs for every donor and emails them in one batch — no manual letter-writing needed.
12A & 80G Registration Tracking
Keep your 12A income tax exemption and 80G donor deduction registrations current. The system tracks validity dates and reminds administrators well before renewal deadlines, protecting against lapsed certifications.
FCRA Compliance
For temples receiving foreign contributions, the platform identifies international transactions, enforces documentation requirements (passport copies), and maintains separate accounting as required by FCRA regulations.
GST Computation
Auto-calculate GST on room rentals, hall bookings, and store sales. Invoices are generated with correct GST breakdowns, making quarterly filing straightforward.
Maharashtra Public Trusts Act
For trusts governed by the MPT Act (1950), generate accounts in the format prescribed by the Charity Commissioner's office (Schedule IX-C) and produce Budget J format reports for annual submissions. Fully localized in Marathi.
Audit-Ready Records
Every transaction — donation, expense, inventory movement, booking — carries a complete trail with user ID, timestamp, and approval status. Auditors get clean, consistent records instead of boxes of paper.
Inventory & Store
Recipe-Based Auto-Deduction
100 kg Ladoo
Stock auto-updated
Prasad & Supplies Tracking
Track every item in the temple store — perishables (flowers, milk), groceries (rice, dal), Pooja samagri (kumkum, haldi), and fixed assets (vessels, equipment). All items enter through a single receiving point, weighed and recorded digitally.
FIFO Consumption Logic
First In, First Out — the system ensures older stock is consumed before newer stock, preventing ghee, oil, and prasad items from expiring unused at the back of the shelf.
Recipe-Based Auto-Deduction
Define recipes for prasad preparation. When the kitchen prepares 100 kg of Ladoo, the system automatically deducts the exact quantities of besan, sugar, and ghee from raw material stock. This catches overconsumption — one Annadhanam hall discovered their oil usage was 20% above standard and saved Rs. 2 Lakhs per month.
Expiry Date Alerts
Store managers receive automatic alerts for items expiring within 30 days. No more discovering spoiled stock during festivals or running out of camphor right before the main Aarti.
Re-Order Levels & Purchase Orders
Set minimum stock levels for each item. When oil drops below 50 litres, the system prompts a purchase order. Track supplier performance and maintain a rated vendor list for consistent quality.
Inter-Store Transfers
Manage transfers between the Annadhanam kitchen, Pooja store, and prasad counter. Every movement is documented, so nothing goes unaccounted between departments.
Temple Store POS
Run a prasad counter or temple merchandise store with a built-in point-of-sale system. Ladoo packet sales automatically update finished goods stock in real time.
Jewellery & Vastra Management
Gold Crown #GC-047
Silk Vastra #SV-012
Every piece of temple jewellery and vastra (sacred clothing) is cataloged with photographs, weight, valuation, and unique ID tags. Movement registers track when items leave the strongroom for festival use, with digital gate passes and mandatory return logging. Weight changes trigger alerts, and tamper-proof logs prevent retrospective editing — protecting the temple's most valuable assets.
Accounts & Finance
| Task | Manual | With 3ioNetra |
|---|---|---|
| Receipt Generation | Handwritten, error-prone | Instant digital + WhatsApp |
| 10BD Filing | Days of Excel data entry | One-click CSV generation |
| Bank Reconciliation | Cash vs bank mismatches | Auto-matched with receipts |
| Inventory Tracking | Vague estimates, leakage | Precise stock + expiry alerts |
| Year-End Audit | 3-4 months of preparation | Audit-ready by April 15th |
Tally Integration
Daily collection reports auto-generate Tally-compatible XML journal entries that import in seconds. No more "double data entry" — what's recorded at the counter flows directly into your CA's Tally instance. One Devasthanam in Goa cut their year-end finalization from 4 months to April 15th using this integration.
Fixed Deposit Tracking
Enter each FD with bank name, FD number, principal, interest rate, and maturity date. The system alerts trustees 15 days before maturity with renewal or encashment options. A dashboard shows the trust's total investment portfolio with accrued interest calculations.
Bank Reconciliation
Upload bank statements and the system auto-matches transactions with internal receipt records. Mismatches between cash collected and bank deposits are flagged immediately — no more end-of-month reconciliation nightmares.
Budget Planning & Variance Alerts
Set annual budget allocations for each department and expense category. The system alerts administrators before limits are exceeded, preventing unauthorized overspending.
Voucher Management
Payment, receipt, contra, and journal vouchers with configurable approval workflows. Clerks create vouchers, treasurers approve — a maker-checker system that prevents unauthorized transactions.
Asset Depreciation
Automatic depreciation calculation for vehicles, electronics, furniture, and other depreciable assets. Every asset gets a unique ID and location tag, keeping your balance sheet accurate.
Complete Audit Trail
Every edit to any record is logged with user ID, timestamp, and before/after values. This tamper-proof trail gives trustees and auditors full accountability over financial data.
Petty Cash Management
Track petty cash with income/expense mapping and a digital passbook. Every withdrawal and deposit is recorded against specific heads — daily Puja supplies, cleaning, transport, repairs — with receipt photo uploads required for each expense.
Contra Entry Management
Record all inter-account transfers — cash to bank deposits, bank to cash withdrawals, bank-to-bank transfers, and cash-to-cash movements between accounts. Each contra entry is logged with reference number, date, amount, and approval status.
Temple Website
Morning Aarti — Garbh Griha
2,847 watching
Book Puja
Donate
Custom Website Builder
Launch a branded temple website with your deity images, temple history, and philosophy. Choose from three theme styles — Traditional (rich colors and cultural patterns), Modern Minimal (clean and readable), or Mobile First (optimized for smartphone visitors, who make up 80% of traffic).
Live Darshan Integration
Your temple website includes an embedded live darshan player powered by the Dharma Darshan streaming platform. Devotees can watch live CCTV feeds, donate to your temple, and offer virtual chadhava — all without leaving your site. See full Dharma Darshan capabilities →
Online Puja & Donation Widgets
Embedded booking and donation forms connect directly to the ERP. A room booked at the physical counter instantly shows "Booked" on the website. Devotees with accounts can view their donation history and download past receipts.
Content Management System
Upload daily darshan photos, festival galleries, event announcements, and blog articles without any technical help. The CMS is built for temple staff — not developers.
Dynamic Panchang Display
Automatically display today's Tithi, Nakshatra, and Rahu Kalam based on the temple's location. Devotees see relevant spiritual timings every time they visit your site.
SEO & Search Visibility
Built with schema markup, fast loading speeds, and mobile responsiveness. When devotees search for "best Ganesh temple in [city]" or "online Puja booking near me," your temple shows up.
FCRA-Compliant Donations Page
A dedicated international donation page for NRI devotees, supporting international cards and enforcing FCRA documentation requirements. Timestamps auto-convert between time zones so overseas devotees can book Pujas aligned to IST.
VR Darshan
Virtual Reality darshan for elderly, differently-abled, and global diaspora devotees. An immersive 360-degree view of the sanctum sanctorum accessible from any VR headset or smartphone browser — bringing the temple experience to those who cannot travel.
Tender Application Section
A public-facing portal on the temple website for listing and accepting tender applications — construction contracts, catering services, security, maintenance. Vendors submit bids digitally with supporting documents, and administrators review and shortlist from the dashboard.
Public Nodal Grievance Portal
A citizen-facing grievance submission form on the website, meeting government transparency requirements. Devotees can file complaints or suggestions with tracking numbers, and administrators manage resolution through the TMRP ticketing system with defined escalation timelines.
Dharma Darshan
Morning Aarti — Garbh Griha
HD Adaptive Streaming
Live HD Darshan Streaming
Connect your temple's CCTV cameras to the Dharma Darshan platform and stream live darshan of the Garbh Griha to devotees worldwide. The adaptive bitrate infrastructure automatically adjusts video quality based on each viewer's bandwidth — HD on fast connections, smooth playback on slower ones — ensuring a reliable experience whether devotees are watching from Mumbai or Michigan.
Festival & Event Streaming
Go beyond daily darshan. Stream special aartis, Maha Abhishekams, Utsav processions, Navratri celebrations, and annual festivals to thousands of concurrent viewers. The platform scales automatically during peak demand — no buffering during Mahashivratri night when viewership surges tenfold.
Donate While Watching
An integrated donation panel sits alongside the live stream, letting devotees contribute to your temple in the moment of spiritual connection. Donations go directly to your temple's trust account — UPI, cards, and international payments are all supported. One temple in Maharashtra reported a 40% increase in online donations after enabling the live stream donation panel.
Digital Chadhava & Flowers
Devotees can offer virtual chadhava — flowers, coconuts, incense, and garlands — during the live stream. Each offering is acknowledged in real time by the temple with a confirmation notification. The temple receives the corresponding donation amount directly, and devotees feel the sacred act of offering from wherever they are.
Aarti Countdown & Schedules
Every stream page displays a live countdown to the next Aarti, aligned with your temple's Panchangam-based schedule. Devotees see exactly when to tune in for Mangla Aarti, Madhyahna Aarti, Sandhya Aarti, and Shej Aarti. Event schedules for special occasions are published alongside, so devotees can plan their day around the darshan timings.
Push Notifications for Live Events
Devotees who subscribe to your temple receive automatic push notifications when a live stream begins, when a special Aarti is about to start, or when a festival event goes live. This drives viewership to the moments that matter most and keeps your temple community engaged even when devotees cannot visit in person.
Online Puja Booking from Stream
While watching live darshan, devotees can book a Puja directly from the stream interface without navigating away. The booking connects to the same TMRP system used by your counter staff and website — the priest receives the Sankalpa manifest in real time, and the devotee gets a QR-coded confirmation.
Multi-Language & Multi-Temple Support
The streaming interface is available in multiple languages so devotees can navigate in the language they are most comfortable with. Trusts managing multiple temples can offer streams from each location on a single portal, letting devotees switch between Garbh Griha feeds across your network of temples.
Mobile Apps
Good Morning
Arjun Sharma
Recent
Rudrabhishek Puja
Kashi Vishwanath
Monthly Donation
Siddhivinayak
White-Label Devotee App
Your temple gets its own branded app — your deity on the icon, your colors, your name. Devotees use it for darshan schedules, Puja bookings, donations, and receipt downloads. Available on both iOS and Android.
Volunteer & Collection App
The same app switches to a volunteer mode for door-to-door collection drives. Volunteers accept UPI donations on the spot, generate instant SMS receipts, and their GPS location is tracked for collection transparency. One Ganeshotsav Mandal in Pune used 200 volunteers with the app and announced their total collection figure 1 hour after the drive ended.
Push Notifications
Send festival reminders, darshan updates, event invitations, and Puja confirmations directly to devotees' phones. Push notifications have 5x higher open rates than emails — making them the best channel for time-sensitive updates like live Aarti announcements.
One-Tap Booking
Devotee profiles and payment methods are saved securely. Booking a regular Puja takes 10 seconds — select, confirm, done. This low friction encourages frequent micro-donations and repeat bookings.
Unified Backend
Donations and bookings from the app, website, kiosk, or counter all land in the same TMRP database. No separate reconciliation needed — one source of truth across all channels.
Admin App
A separate app variant for temple administrators and trustees. View real-time collection summaries, approve expenses, monitor volunteer activity, and access TMRP reports — all from a mobile device. Trustees can review daily financials during their commute without logging into the full ERP.
Kiosk & POS
Self-Service Kiosk
Floor-standing unit
A910 POS Terminal
Counter device
Self-Service Kiosks
24/7 touchscreen kiosks at temple premises let devotees make donations, book Pujas, and print darshan or prasad tickets independently. During festivals, kiosks handle the overflow that would otherwise create long counter queues.
A910 POS Terminal
An Android-based point-of-sale device with built-in printer and express receipting software. Accepts cards, UPI, and cash at the donation counter. Auto-syncs every transaction with the cloud ERP — what's collected at the counter is reflected in the dashboard instantly.
Multi-Language Interface
Kiosk screens are available in 7 regional languages, so every devotee can navigate comfortably regardless of their linguistic background. Receipts can also be printed in the selected language.
Thermal Receipt Printing
High-speed thermal printers dispense donation receipts, darshan tickets, and Annadhanam tokens in seconds. The printers are designed for high-volume usage — reliable even during Ganeshotsav or Navratri rushes.
Offline Mode
Internet goes down? The kiosk continues operating in offline mode for ticket printing and cash collection, then syncs all data automatically once connectivity is restored. Temple services never stop.
Durable Hardware
Anti-glare HD touchscreens with vandal-proof glass, housed in lockable steel enclosures built for high-traffic public areas. Designed to withstand daily use by thousands of devotees.
Room & Hall Booking
Pilgrim Accommodation
Manage Bhakta Niwas, Dharamshala, and guest house rooms digitally. Flexible inventory handles AC, Non-AC, dormitories, and VIP suites. Rooms can be blocked for VIP temple guests or released back to general inventory on demand.
Marriage & Event Hall Booking
Slot-based hall booking with Morning Muhurat, Evening Reception, and Full Day options. Built-in conflict detection prevents the double-bookings that plague handwritten diaries and cause disputes with families.
Visual Availability Calendar
A color-coded dashboard — green for available, red for booked, yellow for maintenance. Devotees can check room and hall availability online 24/7 without making phone calls. "First Pay, First Book" — one trust in Karnataka increased confirmed occupancy by 25% in the first year.
Check-In & Check-Out
Front desk staff tap "Check In" and scan ID proofs via webcam. Check-out auto-calculates room charges, extra bed fees, meals, subtracts advances, and applies GST — all in a single invoice. Security guards view expected arrivals on a mobile app.
Security Deposits & Refunds
Deposits are tracked separately with clear audit trails. At checkout, partial refunds can be processed after deducting damage charges, with digital records replacing paper receipts that get lost.
Add-On Services
Generator fuel, flower decoration, catering plate count, parking — all add-on charges are auto-calculated and added to the final invoice with correct GST treatment.
Multi-Property Support
Manage guest houses in multiple cities from a single headquarters login. Transfer bookings between properties, compare occupancy rates, and allocate resources where they are needed most.
Dharma Vani
Dharma Vani is the built-in communication platform that helps temples stay connected with their devotees. Every channel — SMS, WhatsApp, RCS, Email, and Push Notifications — is integrated directly into the TMRP ERP. Temple staff compose a message once, pick the audience, choose the channel, and broadcast — all from the same dashboard they use for bookings and donations.
SMS
Receipts, OTPs, booking confirmations
Festival invitations, Puja photos, receipts with PDF
RCS
Rich cards, carousels, action buttons — next-gen SMS
Push Notification
Live darshan alerts, Aarti reminders, instant updates
Newsletters, 10BE certificates, detailed reports
ERP-Integrated Broadcasting
Every communication channel is wired into the TMRP dashboard. Temple staff compose a message, select the audience segment, choose the channel (SMS, WhatsApp, RCS, Email, or Push), and hit broadcast — all without leaving the ERP. No separate tools, no copy-pasting between platforms. Messages are categorized as either transactional (receipts, booking confirmations, OTPs) or promotional (festival announcements, fundraising campaigns, event invitations), ensuring compliance with telecom regulations.
Transactional Messages
Automated and instant. The moment a donation is received, a Puja is booked, or a receipt is generated, the devotee gets a confirmation via SMS and WhatsApp — with receipt PDF attached. OTPs for login, booking confirmations with QR codes, and payment status updates are all triggered by ERP events automatically.
Promotional Messages
Compose and schedule festival announcements, special Puja campaigns, fundraising appeals, and event invitations. Attach images of Alankaram, videos of past celebrations, or links to online booking pages. Send to all devotees or target specific segments — all from the ERP's broadcast panel.
Audience Segmentation
The ERP's devotee database powers targeted communication. Build segments like "Donors above Rs. 10,000," "Active Volunteers," "Senior Citizens," "Devotees from specific cities," or "Inactive for 6+ months." Each broadcast reaches the right people with the right message — increasing engagement and reducing unsubscribes.
Template Management
Pre-approved message templates for birthdays, anniversaries, festivals, and special occasions — ready to personalize with the devotee's name, gotra, and relevant details. Templates work across all channels: a single birthday template can be sent via SMS, WhatsApp, and RCS simultaneously. One Gujarat temple automated "Birthday Blessings from Deity" messages and saw birthday donations increase by 300% in 6 months.
Automated Reminders
Shashwat Puja reminders go out 48 hours before the scheduled date. Festival announcements are sent with darshan schedules and special timings. Recurring donation reminders prompt devotees before auto-debit dates. All triggered by the ERP calendar — no manual scheduling needed.
Compliance & Ethics
Built-in frequency capping limits promotional messages to 1-2 per week. Opt-out ("Unsubscribe" or "Stop") is always included. No messages before 7 AM or after 9 PM. Transactional and promotional messages are separated per TRAI regulations — ensuring delivery and avoiding spam flags.
Governance & HRMS
HR & Payroll
Shifts, attendance, salary
Legal Cases
Hearings, documents, alerts
Property
Land, tenants, leases
Feedback
Grievance, NPS, tickets
Staff Management
Digital profiles for every employee — Pujaris, cooks, cleaners, guards. Rosters are planned weeks ahead with automatic overtime calculation. Payroll handles temple-specific shifts (4 AM start times), prasadam allowances, and festival bonuses.
Biometric Attendance
Link salary disbursement to biometric attendance records. No more "ghost" employees or unverified attendance claims. PF and ESI dues are calculated and tracked for timely deposits.
Legal Case Tracking
A digital vault for court orders, affidavits, and lawyer invoices organized by case number. The system sends automated alerts 3 days before hearing dates and tracks legal expenses per case. One trust in Odisha with 40+ land disputes saved an asset worth crores when the system flagged a forgotten critical hearing.
Property & Land Management
Geo-tagged property records with GPS coordinates and cloud-stored documents (7/12 extracts, sale deeds, lease agreements). Track encumbrances, lease renewals, and vacant land — preventing encroachment on temple properties.
Tenancy Management
Track active tenants across temple-owned shops and properties. Automated rent invoices go out on the 1st of each month. Arrears are flagged with one-click legal notice generation. One South Indian Devasthanam with 50+ shops recovered Rs. 15 Lakhs within a month after automated billing flagged 12 tenants with 6+ months of unpaid rent.
Grievance Redressal
A ticketing system for devotee complaints — submitted via QR code at exits, the app, or the website. Unresolved complaints auto-escalate to the Trustee after 48 hours. This creates accountability and demonstrates commitment to devotee satisfaction.
Meeting & Minutes Management
Record trust meeting minutes digitally, assign action items to specific people, and track completion. Past decisions are searchable, so no one has to dig through paper registers to find what was decided last quarter.
D2C E-Commerce Store
Ladoo Prasad
Box of 12
₹251
Puja Samagri
Complete kit
₹499
Devotional Book
Hardcover
₹350
Product Catalog
Sell prasad, blessed items, Puja samagri, devotional books, handloom products, souvenirs, and organic goods directly to devotees worldwide. Each product can carry the temple's endorsement and blessing — verified through the SwaDharmaSetu trust layer.
Order & Dispatch Management
Full delivery lifecycle — order placement, payment confirmation, packing, dispatch, and delivery tracking. Devotees receive automated updates at each stage via SMS and WhatsApp, including courier tracking numbers.
Inventory Sync
Real-time stock synchronization between the e-store and the temple's physical inventory. When prasad stock runs low, the system triggers out-of-stock alerts or auto-hides the product from the storefront.
CRM & Loyalty
Customer segmentation and lifecycle campaigns — welcome series for first-time buyers, festival promotions for repeat devotees, and re-engagement for dormant accounts. Track customer lifetime value and purchase patterns to drive targeted offerings.
Analytics & Heatmaps
Click analytics and heatmap-driven layout improvements. Know which products attract the most attention, where devotees drop off in the checkout flow, and which promotional banners drive the highest conversions. Weekly strategic reports and quarterly deep-dives inform merchandising decisions.
Pilgrimage Management
Yatra Journey Flow
Travel
Route & transport
Stay
Accommodation
Food
Meals & prasad
Worship
Darshan & Puja
Yatra Packages
Create and manage organized pilgrimage packages — Char Dham, Jyotirlinga circuits, Divya Desam tours, or custom multi-temple journeys. Each package bundles travel, accommodation, food, and worship services with a single booking and payment.
Travel Coordination
Route planning with transport allocation — buses, trains, or flights. Track group size, assign vehicles, manage pickup points, and send real-time itinerary updates to pilgrims. Special provisions for senior citizens and group bookings.
Accommodation Allocation
Allocate rooms at partner dharamshalas or guest houses along the yatra route. The system tracks availability, assigns rooms based on group composition (families, singles, seniors), and generates booking confirmations with check-in details.
Worship Scheduling
Pre-book darshan slots and Pujas at each temple on the yatra route. Pilgrims arrive with confirmed reservations — no on-site waiting. Receipts and Puja confirmations are issued digitally for the entire journey.
Payment & Receipts
A single payment covers the entire pilgrimage — travel, stay, food, and worship. The system splits the amount across relevant heads, generates 80G receipts for the donation components, and issues a consolidated trip receipt to each pilgrim.
